This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. *24 compact units
cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. *The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. *The audio CD provides valuable listening practice to accompany each unit.
Collins English For Work Hotel & Hospitality English Audio Available Online
Autor(s)
Mike Seymour
21.95€ 19.76€ -10%
Editora:
HarperCollins
Ano:
2011
Nº Páginas:
157
Peso:
0 Kg
Dimensões:
mm
ISBN:
9780007431984
Categoria(s)
Elt: Learning Material & Coursework
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Disponibilidade:
Em Stock
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